For you security and peace of mind we use a third party payment processor independent from Bespoke Souvenirs. We do not capture your payment details nor do we have access to your banking/credit card details.

Returns Policy

You can cancel this order within two weeks after we have received it.
You can return new, unopened items from a cancelled order within 2 weeks after they have been delivered to you. Items should be returned in their original packaging.


We normally ship our orders within 24 to 48 hours after the order is received.
You can place your order online via our website.
We strive to offer the highest level of customer service and care.



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